The short version
This website takes no payments, so there is nothing to refund here. Product purchases follow each product's own conditions.
Company websiteLink to this section
This informational website does not take payments or sell consultations. Contact enquiries and product-update requests do not place orders, so there is no company-website transaction to refund.
Product purchasesLink to this section
For a purchase on Chitly or AstroSaathi, review the refund and cancellation conditions presented by that product before paying. This notice does not create a blanket refund entitlement, non-refundable rule, deadline or processing-time promise.
Request assistanceLink to this section
Email support with the product name, transaction reference and a description of the issue. Do not send full payment-card details, passwords or one-time codes. Applicable consumer rights remain unaffected.
Relevant Indian lawsLink to this section
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules, 2020
Listed for information. This notice is not a certification of compliance.
Grievance contactLink to this section
For grievances relating to this website, including privacy or content concerns under applicable Indian IT Rules, contact support@praxxel.com. This is the company’s grievance contact channel; no named grievance officer is represented here.
Praxxel Technologies Private Limited
Registered office: G/F L/S 219, KH No. 502, Ganja Mohalla, Jonapur, New Delhi, South Delhi, Delhi 110047, India
